In The Green

Help & Support

Answers to the common questions. Still stuck? We’re happy to help — reach us below.

What is In The Green?

Automated crypto-trading software you control. You connect your own Hyperliquid account, choose strategies (and optionally an AI agent to manage them within limits you set), and the bots trade for you around the clock. You can pause or stop anything instantly.

Is it custodial — do you hold my money?

No. Your funds stay in your own Hyperliquid account at all times. We never take custody. You approve a trade-only key that can place and cancel orders but can NEVER withdraw or move your funds, and you can revoke it anytime on Hyperliquid.

What does it cost?

A small fee on each trade (about 0.015%), on top of Hyperliquid’s standard trading fees. No subscription, and we never take a cut of your profits.

Can I lose money?

Yes. This is real crypto perpetual-futures trading with leverage — markets move and you can lose money, up to what you allocate to a bot. You set a loss limit and can stop any bot instantly. Only trade what you can afford to lose. This is not financial advice.

How do I stop a bot or pull my money out?

Pause or stop any bot from its card at any time. Because your funds live in your own Hyperliquid account, you withdraw them directly on Hyperliquid whenever you want — nothing is locked with us.

What is the AI agent?

An optional assistant that carries out the plan you set on each bot. You decide the strategy, the guardrails (leverage, allocation, loss limit), and how hands-on it is — from just flagging ideas for you to approve, to running your plan automatically within your rules. You’re always in control: it only ever acts on the setup you’ve chosen, you can tune it or turn it off anytime, and it can never withdraw your funds.

I have early access / an invite code — why can’t I trade yet?

During early access you can sign up, explore the app, connect your wallet, and get funded and ready — but live trading unlocks once we go live (or once your account is approved). You’ll be able to trade the moment that happens; nothing to redo.

Who can use it?

You must be 18+ and in an eligible location. In The Green is not available to U.S. persons or in restricted jurisdictions.

Questions, problems, or want to report something? Send us a message on the support page and we’ll get back to you. Include your handle and a description of the issue.

Issues & disputes

Because In The Green is non-custodial, we never hold your funds — trades happen in your own account on Hyperliquid. Trading losses and exchange fees are part of trading and aren’t refundable. If you believe something went wrong on our side (a bug, an incorrect fee, or the software behaving unexpectedly), contact us on the support page with your handle, the date/time, and what happened, and we’ll investigate and make it right where the fault is ours.

Trading perpetual futures carries substantial risk and can result in the loss of your capital. In The Green does not provide financial advice and does not guarantee any outcome. You are responsible for your own decisions and funds.